I am absolutely blown away with how amazing Bright Side is! My 8 year old son had some swelling and pain on his gums, and thankfully they were able to get us in right away for our first visit with them. My little guy can be pretty nervous with new situations, but they made him feel comfortable as soon as we walked in. They gave him a tour of the office and explained in the kindest way possible what they'd be doing in terms he could understand. Once they identified and removed the culprit for the pain, they unfortunately discovered my little man has some cavities, one of which they recommended get pulled asap. Dr Goodell was wonderful and explained everything in depth to me [truthfully much better than dentists we've had in the past with our older kids!]. We were able to come back a few days later for his extraction, and again we had a great experience. They had a quiet, private room for him to be in, gave him a weighted blanket after giving him "happy air" as they call it, and let him pick out a movie to watch while they worked. My son did a great job for what's often a scary experience for kids, and I'm 100% sure it's because of how fantastic all the ladies at this dental office are. Side note - he's actually EXCITED to go back in a few weeks! Which really speaks volumes for how great this place is...because when have you ever heard of a kid being excited to go to the dentist? lol. If you're looking for a new dentist for your kids, look no further!